FAQ's | Koa Kids Activewear | Kids Riding Clothing Australia

FAQ's

Sizing 
Please be sure to check our size chart to avoid disappointment of items not fitting correctly when they arrive. 

Returns 
Yes, we accept returns on all non sale items with in 21 days of order. Please contact us ASAP after receiving your items to arrange a return/exchange. Please refer to our returns policy for more information.

How soon will my order be posted? 
All Items will be shipped within 48 hours from Perth, Western Australia.
If you have selected Express post we will aim to have your items posted the same day if you have ordered by 2pm West Australian Time otherwise the next business day.

How do I track my order? 
You will be sent an email once your order has been packed and you will be able to track your order online via the link provided in the email.

Will you be stocking any other sizes? 
Yes we will be looking to add more sizes to our range down the track. If you have any suggestions we would love to hear form you, drop us a line at hello@koakidsactivewear.com.au

Will you be adding different items to your range? 
Yes absolutely we will be adding more and more to our range as we grow. If you have any suggestions we would love to hear from you hello@koakidsactivewear.com.au

Will you be adding a boys range? 
We would love to, at the moment we are focusing on girls but boys Activewear is definitely something we are looking to create in the future.

Still have a question?
Send us an email via the contact us page or to hello@koakidsactivewear.com.au